Learner Experience Research Portfolio.
Learner Persona Template & Workshop
Development Tools: Miro
Year: 2023
Development Time: 2 hours
Responsibilities: Needs Analysis, Visual Design, Facilitation
Client: Portfolio
Collaborators: Independent work
Summary: A Miro board featuring a Learner Persona Template and a Persona Workshop Workflow, ideal for collaborative projects where multiple team members are involved in developing a solution.
Challenge: Designing effective learning experiences starts with empathizing with learners and understanding their needs. However, insufficient or excessive data can make it difficult to identify the right learning solution.
Solution: Organizing data insights in a structured, collaborative document supported brainstorming and solution-finding. Creating a learner persona helped guide decisions and made the design process more transparent for stakeholders.
Results: Creating a learner persona early in the project improved stakeholder communication and reduced onboarding time for vendor developers. This led to better learning outcomes, including higher completion rates, greater learner satisfaction, and improved skill acquisition through learning experiences more closely tailored to learner needs and preferences.
Training Effectiveness Report
Development Tools: Google Forms, Google Sheets, Google Slides, Google Docs
Year: 2018
Development Time: 40 hours
Responsibilities: Research Design, Survey Development, Statistical Analysis, Report Writing, Presentation Making
Client: Young SIETAR
Collaborators: Dr. Eirini Daskalaki
Summary: An effectiveness study of the train-the-trainer program was conducted to identify areas for improvement. Findings were shared in a detailed report and slide deck with actionable recommendations.
Challenge: A small participant group makes it difficult to draw objective, well-supported conclusions about necessary changes to the training program.
Solution: By combining quantitative and qualitative methods, the team developed well-founded recommendations to improve the training program. Two researchers independently collected and analyzed the data — one using statistical analysis of survey results, the other conducting interviews and applying a qualitative interpretive approach.
Results: The findings led to recommendations that enhanced the structure and content of future train-the-trainer events.
Note: The report and presentation exclusively feature quantitative sections, demonstrating Nadia Chernyak's professional skills for her portfolio. The full published study is linked here.